Blogs
Driving Offers and Orders Transformation: Accelya Perspectives from T2RL London
FLX ONE Delivery
Enhance the airport experience with FLX ONE Delivery—streamlining operations for a seamless, end-to-end passenger journey.
Seamless Passenger Experience
Deliver a smooth, efficient airport experience with streamlined processes designed to enhance customer satisfaction at every touchpoint.
End-to-End Control
Gain full control over the Offer, Order, Settle, Deliver (OOSD) journey from booking to boarding with a single, integrated solution.
Powered by DXC and SITA
Leverage the combined expertise of DXC Technology and SITA’s advanced airport systems to create a seamless, end-to-end passenger experience.
Modern Flexibility
Break free from legacy constraints with a flexible, future-ready solution crafted to support today’s airline retailing strategies and evolving passenger needs.
Accelya and DXC are working together to bring modern airline retailing to life through FLX ONE Delivery (former Departure Control System – DCS) This partnership combines Accelya’s Offer-Order expertise with DXC’s integration and delivery capabilities to help airlines move confidently from legacy systems to an end-to-end OOSD model.
Our joint proof of concept demonstrates how collaboration accelerates execution, reduces complexity, and enables airlines to adopt a future-ready, modular approach to retailing.
What our partners are saying about us
DXC partners with the world’s leading airlines to deliver seamless experiences and leverage transformational technology like AI across their business operations. Our new partnership with Accelya will bring tremendous value to airlines that want to continue to modernize their systems while elevating the customer experience and increasing return on investment.
Chris Drumgoole Managing Director – Global Infrastructure Services DXC
The rise of digital expectations among passengers, coupled with demand for more personalized travel experiences, shows the need for modern, agile and integrated systems. This partnership with Accelya marks a significant milestone in our commitment to drive the digital transformation of retailing within the aviation industry. By integrating technologies, we can use our deep industry expertise to drive a more efficient and passenger-centric future. We are empowering airlines to deliver a more personalized and seamless travel experience to passengers, setting new standards in how they serve customers and manage their operations.
Nathalie Altwegg Senior Vice President of Airports SITA
Other solutions
Take control of your retailing.
A totally open & flexible, Offer, Order, Settle & Deliver (OOSD) retailing platform that lets you shape your retail journey at your pace.
Gain control and prepare for the future.
Enable bolder retailing strategies with Accelya’s dynamic, omni-channel offer management.
The AIRLINE-FIRST software platform
To empower airlines to delight their customers by providing freedom through the most trusted and open platfom.
Resources recommended for you
Trusted by the world’s leading airlines
Stay informed with our latest news and insights
From informative case studies and whitepapers to the latest trends and insights in the airline industry.
Whitepapers
Beyond the Score – Understanding Modern Retailing Readiness
What is holding corporate travel back from modern retailing? Explore new research from Accelya and Temoji on NDC readiness, industry gaps and what needs to happen next.
Blogs
A No-Nonsense Pathway to Distribution Freedom — an Africa Focus
For African airlines operating on exceptionally thin margins, distribution is one of the few major cost areas they can actively change. Richard Cooke outlines a practical route to NDC adoption, lower distribution costs and greater commercial control.
Press Releases
Accelya introduces AI-powered SPRK Assist to simplify and enhance up NDC order servicing for travel sellers
Accelya launches AI-powered SPRK Assist, helping travel sellers simplify NDC order servicing with faster, more consistent workflows and AI-assisted transaction support.
Press Releases
Accelya Launches Modern Retailing Readiness Score for Corporate Travel Buyers
Accelya launches the Modern Retailing Readiness Score (MRRS), helping corporate travel buyers assess NDC and Modern Airline Retailing readiness and identify opportunities to unlock greater business value.
Press Releases
One Year In, NDC FastTrack Delivers Industry-Driven Progress for Modern Airline Retailing
NDC FastTrack has delivered industry-driven progress in accelerating New Distribution Capability adoption for corporate travel over its first year.
Blogs
Modern Airline Retailing Without Lock-In: Why Choice Will Define the Next Phase
Airlines can scale Modern Airline Retailing without surrendering control. The next phase will depend on open standards, interoperability and modular technology that preserve choice while delivering measurable commercial outcomes.
Whitepapers
The Hidden Engine of Airline Profitability: Getting Settlement & Order Integrity Right
Discover why payment orchestration, settlement, and order integrity are becoming the hidden engines of Modern Airline Retailing, and how they unlock scalable growth, trust, and profitability.
Blogs
From GDS to NDC: Observations from recently joining Accelya
Richard Cooke reflects on his move to Accelya, the shift from legacy GDS distribution to NDC, and why airlines need more control, flexibility and commercial choice in their distribution strategy.
Blogs
Built for Execution: How Accelya is Bringing Agentic AI into Real Airline Workflows
Accelya, AWS, and Vista’s Agentic Factory are bringing production-grade agentic AI into airline disruption, order, and settlement workflows.
Press Releases
Accelya Opens New Bogotá Office to Support Modern Airline Retailing Growth
Accelya has opened a new office in Bogotá, Colombia, strengthening its presence in the Americas. The office supports airlines moving from modern retailing strategy into live execution.
Press Releases
Accelya Achieves IATA 24.1 ARM Recognition Across End-to-End Airline Retailing
Accelya has achieved IATA 24.1 ARM recognition across Shop, Order, Pay and Account. The recognition reflects Accelya’s support for airlines modernizing retailing across commercial, operational and financial workflows.
Webinars
On-demand Webinar – Scaling NDC in Corporate Travel
Hear buyer and TMC perspectives on what it takes to scale NDC adoption in corporate travel, including servicing, consistency and operational readiness across managed travel.