Blogs
Driving Offers and Orders Transformation: Accelya Perspectives from T2RL London
FLX ONE Delivery
Enhance the airport experience with FLX ONE Delivery—streamlining operations for a seamless, end-to-end passenger journey.
Seamless Passenger Experience
Deliver a smooth, efficient airport experience with streamlined processes designed to enhance customer satisfaction at every touchpoint.
End-to-End Control
Gain full control over the Offer, Order, Settle, Deliver (OOSD) journey from booking to boarding with a single, integrated solution.
Powered by DXC and SITA
Leverage the combined expertise of DXC Technology and SITA’s advanced airport systems to create a seamless, end-to-end passenger experience.
Modern Flexibility
Break free from legacy constraints with a flexible, future-ready solution crafted to support today’s airline retailing strategies and evolving passenger needs.
Accelya and DXC are working together to bring modern airline retailing to life through FLX ONE Delivery (former Departure Control System – DCS) This partnership combines Accelya’s Offer-Order expertise with DXC’s integration and delivery capabilities to help airlines move confidently from legacy systems to an end-to-end OOSD model.
Our joint proof of concept demonstrates how collaboration accelerates execution, reduces complexity, and enables airlines to adopt a future-ready, modular approach to retailing.
What our partners are saying about us
DXC partners with the world’s leading airlines to deliver seamless experiences and leverage transformational technology like AI across their business operations. Our new partnership with Accelya will bring tremendous value to airlines that want to continue to modernize their systems while elevating the customer experience and increasing return on investment.
Chris Drumgoole Managing Director – Global Infrastructure Services DXC
The rise of digital expectations among passengers, coupled with demand for more personalized travel experiences, shows the need for modern, agile and integrated systems. This partnership with Accelya marks a significant milestone in our commitment to drive the digital transformation of retailing within the aviation industry. By integrating technologies, we can use our deep industry expertise to drive a more efficient and passenger-centric future. We are empowering airlines to deliver a more personalized and seamless travel experience to passengers, setting new standards in how they serve customers and manage their operations.
Nathalie Altwegg Senior Vice President of Airports SITA
Other solutions
Take control of your retailing.
A totally open & flexible, Offer, Order, Settle & Deliver (OOSD) retailing platform that lets you shape your retail journey at your pace.
Gain control and prepare for the future.
Enable bolder retailing strategies with Accelya’s dynamic, omni-channel offer management.
The AIRLINE-FIRST software platform
To empower airlines to delight their customers by providing freedom through the most trusted and open platfom.
Resources recommended for you
Webinars
Trusted by the world’s leading airlines
Stay informed with our latest news and insights
From informative case studies and whitepapers to the latest trends and insights in the airline industry.
Press Releases
EGYPTAIR selects Accelya’s FLX Select to advance its Modern Airline Retailing Strategy
EGYPTAIR selects Accelya’s FLX Select to accelerate NDC adoption and advance its Modern Airline Retailing strategy.
Press Releases
Accelya Revenue Accounting Processes More Than $120 Billion in Airline Revenue Annually
Accelya Revenue Accounting now processes more than $120 billion in airline revenue annually, supporting more than 50 airlines while providing a controlled path toward Order Accounting.
Press Releases
WestJet and Accelya Expand Partnership to Test AI-Powered FLX ONE Dynamic Pricing
WestJet and Accelya are expanding their partnership to test AI-powered FLX ONE Dynamic Pricing, using airline, market and flight-performance signals to support more intelligent pricing recommendations.
Press Releases
Accelya launches FLX Recover to transform airline passenger recovery
Accelya launches FLX Recover, an agentic AI solution designed to help airlines recover passengers faster and coordinate recovery across existing airline systems.
Videos
FLX Recover: Bringing Agentic AI to Passenger Recovery
See how Accelya and RapidScale are bringing agentic AI to passenger recovery with FLX Recover, moving from disruption detection and decisioning to secure, scalable execution.
Whitepapers
Delivering What You Sell: The Next Frontier of Airline Retailing
Modern airline retailing does not end with the sale. This paper explores how delivery, fulfilment, payments and Order Accounting turn retail promises into reliable customer outcomes.
Press Releases
The Gap Widens as Modern Airline Retailing Leaders Pull Further Ahead
New data from Lufthansa Group and Accelya shows leading airlines converting Modern Airline Retailing into measurable revenue growth, stronger merchandising and improved distribution economics.
Press Releases
Accelya Revenue Management business surpasses 712 million passengers as customer growth outpaces airline market
Accelya’s FLX ONE Revenue Management platform supported airlines carrying more than 712 million passengers in 2025, with customer volumes growing faster than the wider airline market. The company also announced BermudAir as its latest Revenue Management customer.
Blogs
Building an AI-Native Airline Platform: Reflections from Accelya’s AI Acceleration Workshops
Accelya’s AI workshops brought cross-functional teams together to explore what it takes to build an AI-native airline platform. The experience offered practical lessons in agentic AI, software delivery, collaboration, and the evolution of FLX ONE.
Whitepapers
Beyond the Score – Understanding Modern Retailing Readiness
What is holding corporate travel back from modern retailing? Explore new research from Accelya and Temoji on NDC readiness, industry gaps and what needs to happen next.
Blogs
A No-Nonsense Pathway to Distribution Freedom — an Africa Focus
For African airlines operating on exceptionally thin margins, distribution is one of the few major cost areas they can actively change. Richard Cooke outlines a practical route to NDC adoption, lower distribution costs and greater commercial control.
Press Releases
Accelya introduces AI-powered SPRK Assist to simplify and enhance up NDC order servicing for travel sellers
Accelya launches AI-powered SPRK Assist, helping travel sellers simplify NDC order servicing with faster, more consistent workflows and AI-assisted transaction support.