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Who we are

We deliver change in the air transport industry at speed and scale, combining
a commitment to ongoing innovation
with a solid track record.

We empower the air transport community to take better control of the future. Through deep industry expertise, we help our customers to embrace change with greater freedom and choice.

Above all, we understand the practical realities and complexities the aviation industry faces, providing a flexible way for you to transform at your own pace.

Why Accelya

Shaping the future today

Relentless pioneers

Delivery focused

Flexible, open and nimble

Proudly pro-airline

Relentless pioneers

To lead the industry, we constantly invest in our end-to-end solutions.

We drive standards across NDC, BSP and SIS.

Our experts work with industry groups and leading airlines to create technology that transforms the way we travel.

Delivery focused

We always do what we say, solving problems and delivering impact every day.

Our strong expertise and credible track record span over 40 years.

We’re a trusted partner to the air transport community, delivering services to over 250 airlines and 400 distribution partners worldwide.

Flexible, open and nimble

We empower you to modernize at your own pace.

Our integrated portfolio of platforms covers the airline lifecycle from offer to settlement.

We’re known for our speed to market, and we don’t lock you into our platform.

Proudly pro-airline

Airlines are at the heart of everything we do.

We’re GDS and PSS neutral.

Together with our shareholders, we’ve made a long-term commitment to the industry; we’re backed by Vista Equity Partners´ Perennial Fund.

Our history

Our journey so far

1976
1
1976 Accelya is founded
Accelya is founded to provide Billing and Settlement Plan (BSP) services for the travel industry.
2001
2
2001 IATA hires Accelya
IATA selects Accelya to develop and operate its distribution platform, BSPLink.
2007
3
2007 Chequers Capital acquires Accelya
Chequers Capital acquires Accelya from its US parent company, ADP.
2010
4
2010 Accelya acquires Kale Consultants
Accelya acquires Kale Consultants, bringing the Revenue Accounting system into our portfolio, as well as IATA SIS Services, Audit Solutions, and Managed Services.
2017
5
2017 Warburg Pincus acquires Accelya
Warburg Pincus acquires Accelya, integrating Mercator and adding Cargo, Loyalty, Revenue Accounting, Revenue Management to our offer.
2018
6
2018 Accelya acquires Anari
Accelya acquires Anari, a revenue integrity solution provider and airline commercial insight consultancy.
2019
7
2019 Vista Equity Partners acquires Accelya
Vista Equity Partners acquires Accelya for its Perennial Fund, assuring airlines of a long-term commitment to and investment in pro-airline technology solutions.
2020
8
2020 Farelogix is acquired
Farelogix, a proven leader in solutions for NDC and offer/order management, is acquired to accelerate the digital transformation of airline commerce from offer to settlement.
Leadership team

Meet the people leading the way

Our senior team has unmatched experience across the air transport industry, consistently delivering innovation and growth.

John Johnstone turquoise background

John Johnston

Chief Executive Officer

John is our group CEO. John has been with Accelya since 2015 and has guided the transformation of the business from a back-office systems and services provider to the only company able to provide the full lifecycle of systems and services from offer through to settlement. John is a seasoned CEO and board member, having participated in the development of several global companies, including start-ups. John has worked in 3 continents during his career serving the airline industry.

José María Hurtado blue background

José María Hurtado

Chief Financial Officer

José María is our Chief Financial Officer. He’s responsible for the financial management of the company and plays a key role in the definition and implementation of our strategy, including mergers and acquisitions. Before joining Accelya in 2007, José María headed finance for Siemens VDO Automotive in Spain and France for more than 10 years. José María started his professional career at KPMG.

James Fernandez turquoise background

James Fernandez

Chief Commercial Officer

James is our Chief Commercial Officer, responsible for our Go To Market organization, including Sales and Marketing. He has a wealth of general management experience with extensive sales and consulting leadership skills gained over many years and industries. Before joining Accelya, James had executive and commercial management responsibilities at CHAMP Cargosystems, Infosky (a Chinese JV company), SITA and CGI (formerly LogicaCMG). James is a graduate of the Royal Military College of Science, Shrivenham, and has received post-graduate executive education at the London Business School.

Jim Davidson blue background

Jim Davidson

Chief Product Officer

Jim is our Chief Product Officer, responsible for our commercial and financial solutions portfolio. Before we acquired Farelogix, a recognized disruptor and leader in airline distribution and commerce technology, Jim was their CEO. Jim has been immersed in the travel industry for more than 25 years. Before 2005, he was President and CEO of NTE, an Internet-based supply chain technology company focused on transportation pricing and transaction engines for shippers and carriers. He also held several senior leadership roles, including President and CEO of Amadeus Global Travel, North America; Head of Sales and Marketing at System One; and Vice President of Marketing at Reed Travel Group/OAG.

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Jeff Mathew

Chief Operating Officer

Jeff is our Chief Operating Officer, responsible for our Knowledge Process Outsourcing, Delivery, IT, and Security functions supporting the broader organization and our customers. Jeff previously led operations at Farelogix, where he helped develop and implement new strategies, processes, and technologies to support customer growth and retention. He has a deep background in the travel and hospitality space, ranging from engagements with full-service and low-cost airlines to working with customers in the accommodations, transport, and tours and activities sector. Jeff has held leadership roles in various companies prior and continues to focus on operations, delivery, and culture through digital transformations.

Klaas Fokkema blue background

Klaas Fokkema

Executive Vice President Cargo and Industry

Klaas is our EVP for Cargo & Industry Solutions, with more than 20 years of experience in the airline transport industry at SITA. During this period, Klaas gained a wealth of experience and industry knowledge. He has held various roles that include leading sales and account management teams in northern Europe and managing airport solutions business in Europe. He was also previously responsible for mergers and acquisitions and completed several acquisition projects successfully. Klaas is based in the Barcelona head office.

Brian Collins turquoise background

Brian Collins

Chief Technology Officer

Brian is our Chief Technology Officer, with more the 20 years of experience in the technology sector. He has significant international experience, having worked in Europe, the US and the Middle East, and has spent 14 years in the travel industry. He has been with us since 2016. In that time, he has held several leading roles, including directing product development and innovation. This added to his extensive regional expertise, making him the ideal person to lead the technological challenges of a global company.

Susan Boulton blue background

Susan Boulton

EVP Corporate Management & Planning

Susan joined us in 2016 as EVP Corporate Management & Planning and oversees Accelya’s strategic planning and M&A activities, whilst providing leadership of the Project Management Office for key value creation programmes including post-merger integration, change management and margin improvement initiatives. Before joining Accelya, she was the group CFO of CHAMP Cargosystems and has also held senior roles in finance and M&A with SITA and British Airways during a 25+ year career serving the airline industry. Having lived and worked in several countries and with a penchant for travel, Susan brings a wealth of international and multi-cultural experience. She is a Chartered Accountant, qualifying with PWC in London and is based out of our UK office in Camberley.

Berry Van Veldhoven turquoise background

Berry Van Veldhoven

Chief Human Resources Officer

Berry is our Chief Human Resources Officer. He has over 20 years of human resources management experience in the USA, UK, Canada, Spain, the Netherlands and Japan. He has led HR for multiple global organizations including Disney, Four Seasons Hotels and Resorts, and Royal Caribbean Cruises Ltd. In addition to his work in HR, Berry has also collaborated with the EU and the UN in establishing visa and transit procedures for foreign nationals working in the maritime industry, as well as the development of labor regulations at sea. Berry is passionate about travel, having spent his career in the cruise, hotel, and air industries.

Tim Reiz blue background

Tim Reiz

Chief Innovation Officer

Tim is our Chief Innovation Officer. Tim joined us as part of our acquisition of Farelogix, where he had been Chief Technology Officer since 2004. Tim is the architect and leader behind Farelogix’s ground-breaking, next-generation airline retailing and NDC. With PASS Consulting, where he served as CEO North America, Tim built the XX1 server that normalizes GDS messages using XML for the travel sector. Prior to working with PASS, he was part of the development organization for Amadeus S.A. in France. He began his career with Congress Incentive Travel Service GmbH in Germany.

Our people

Our people, our passion

We only work with the best and brightest people in the industry; true experts who care about making positive change happen. We are agile, competitive and fast learning, with global collaboration and diverse points of view.

  • >2000
    Employees worldwide
  • >450
    Developers globally
  • 50
    Years of industry knowledge
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Our customers

Who we empower

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