FLX AIViator is Accelya’s AI layer, turning data into real-time, revenue-driving decisions. It cuts complexity and powers smarter, faster actions across the business. It is built for how airlines really work.
Airlines don’t need AI hype, they need results. FLX AIViator is already delivering measurable ROI for our customers, improving decisions and cutting delays across commercial, operational, and financial workflows. Watch to see what real intelligence looks like.
FLX AIViator is Accelya’s new AI intelligence layer, built to accelerate decision-making, boost revenue, and reduce complexity across the airline journey. It runs across all FLX ONE and Foundation Platform solutions, embedding real-time intelligence into dynamic pricing, merchandising, cargo planning, support, and much more.
FLX AIViator transforms the order database into an intelligent decision engine, giving airlines instant, actionable insights across commercial, operational, and service teams. It enhances how users interact with live order data reducing inquiry and resolution time by over 10%, leading to lower support costs, quicker service recovery, and stronger alignment with Offer-Order transformation goals.
FLX AIViator uses machine learning and real-time analytics to adjust fares based on live demand, competitor pricing, and customer behavior, operating automatically, without manual intervention. This enables airlines to respond instantly to market shifts, stay competitive, and personalize offers at scale. By preventing unnecessary discounting during peak periods, it protects high-value inventory and, based on industry data, airlines could see fare revenues increase by up to 6%.
Powered by generative and multimodal AI, FLX AIViator automates the creation of complex merchandising rules, cutting onboarding time by up to 85%. This enables pricing, e-commerce, and commercial teams to launch personalized offers – such as seat upgrades or bundled Wi-Fi and lounge access – more quickly, helping airlines grow ancillary revenue and improve retail agility.
FLX AIViator uses AI/ML-based forecasting to increase accuracy from existing 75-80% to over 92% by predicting saleable capacity and overbooking. This enables safer overbooking and reduced spoilage – leading to higher cargo yield.
Our AI-driven approach is built to serve the unique needs of each airline—adapting to existing ecosystems, scaling effortlessly, and unlocking value through modular, use-case-driven deployment. With an architecture that integrates securely and performs at scale, our platform delivers operational intelligence that grows with your business.
Explore our full solutions portfolio. Find out how FLX AIViator is embedded across Accelya products to drive smarter, faster airline decisions.
Press Releases
Accelya Launches FLX AIViator: The AI Intelligence Layer Delivering Real ROI for Airlines
Accelya launches FLX AIViator, a real-time AI intelligence layer that empowers airlines to optimize pricing, merchandising, cargo forecasting, and customer service—delivering measurable ROI from day one.
Infographics
How AI Delivers Real ROI for Airlines – FLX AIViator at a Glance
FLX AIViator is Accelya’s AI-powered intelligence layer. This infographic shows how it drives measurable value across the airline journey—from dynamic pricing and merchandising to cargo forecasting and customer service. Discover how your airline can increase productivity, accelerate time to market, and unlock real ROI with enterprise-ready AI.
Blogs
Unleash Airline Retailing: The Four Key Principles Raising the Bar in Airline Retailing at Accelya
Discover how Gaurav Roy, CTO at Accelya, drives digital transformation in airline retailing with FLX ONE. Through clarity, ownership, talent density, and velocity, Gaurav’s leadership raises the bar for operational excellence in the airline industry.
FLX AIViator is already live and embedded across mission-critical airline systems. It’s open, modular, and focused entirely on measurable outcomes, not theoretical hype.
It’s an intelligence layer — not a separate product. FLX AIViator powers real-time decision-making across FLX ONE platform and Accelya Foundation.
Yes. Our open architecture means you can use your models or partner tech — no lock-in.
FLX AIViator runs on Accelya’s cloud-native architecture with enterprise-grade security.
FLX AIViator already powers practical use cases. While some are still in early deployment, all have been tested and validated through simulations, internal pilots, or industry data. This includes 85% faster onboarding of merchandising rules, 10% faster resolution of order enquiries, 92% accuracy in cargo capacity forecasting, 10% lower support costs assisting complex financial questions, and up to 6% increase in fare revenue through autonomous dynamic pricing.
Our experts can walk you through use cases, integrations, and ROI models that fit your needs.
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