Explore insights and strategies on airline retailing, including merchandising, upselling, and personalized travel offers to boost revenue.
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Press Releases
The Gap Widens as Modern Airline Retailing Leaders Pull Further Ahead
New data from Lufthansa Group and Accelya shows leading airlines converting Modern Airline Retailing into measurable revenue growth, stronger merchandising and improved distribution economics.
Press Releases
Accelya Revenue Management business surpasses 712 million passengers as customer growth outpaces airline market
Accelya's FLX ONE Revenue Management platform supported airlines carrying more than 712 million passengers in 2025, with customer volumes growing faster than the wider airline market. The company also announced BermudAir as its latest Revenue Management customer.
Blogs
Building an AI-Native Airline Platform: Reflections from Accelya’s AI Acceleration Workshops
Accelya's AI workshops brought cross-functional teams together to explore what it takes to build an AI-native airline platform. The experience offered practical lessons in agentic AI, software delivery, collaboration, and the evolution of FLX ONE.
Whitepapers
Beyond the Score - Understanding Modern Retailing Readiness
What is holding corporate travel back from modern retailing? Explore new research from Accelya and Temoji on NDC readiness, industry gaps and what needs to happen next.
Blogs
A No-Nonsense Pathway to Distribution Freedom — an Africa Focus
For African airlines operating on exceptionally thin margins, distribution is one of the few major cost areas they can actively change. Richard Cooke outlines a practical route to NDC adoption, lower distribution costs and greater commercial control.
Press Releases
Accelya introduces AI-powered SPRK Assist to simplify and enhance up NDC order servicing for travel sellers
Accelya launches AI-powered SPRK Assist, helping travel sellers simplify NDC order servicing with faster, more consistent workflows and AI-assisted transaction support.
Press Releases
Accelya Launches Modern Retailing Readiness Score for Corporate Travel Buyers
Accelya launches the Modern Retailing Readiness Score (MRRS), helping corporate travel buyers assess NDC and Modern Airline Retailing readiness and identify opportunities to unlock greater business value.
Blogs
Modern Airline Retailing Without Lock-In: Why Choice Will Define the Next Phase
Airlines can scale Modern Airline Retailing without surrendering control. The next phase will depend on open standards, interoperability and modular technology that preserve choice while delivering measurable commercial outcomes.
Blogs
From GDS to NDC: Observations from recently joining Accelya
Richard Cooke reflects on his move to Accelya, the shift from legacy GDS distribution to NDC, and why airlines need more control, flexibility and commercial choice in their distribution strategy.
Press Releases
Accelya Achieves IATA 24.1 ARM Recognition Across End-to-End Airline Retailing
Accelya has achieved IATA 24.1 ARM recognition across Shop, Order, Pay and Account. The recognition reflects Accelya’s support for airlines modernizing retailing across commercial, operational and financial workflows.
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