Skip to content
Insights

Airline Voice Radio Podcast, Episode 09: Fortune favors the brave with Julio Toro

Accelya CEO, Jim Davidson, continues his Titans of the Industry series of Airline Voice Radio, where he engages with airline leaders from across the globe.

In this third episode, Jim chats with Julio Toro, Copa Airlines’ Chief Information Officer, about how the lack of openness has restricted innovation and has called for the industry to open up and be brave.  After all, is it really better to buy the full suite?

“I’ve even heard a supplier or providers tell me. “Yes, I can integrate, but I won’t give you any guarantees it will work anymore”, Julio Toro, CIO, Copa Airlines.

In this episode, you’ll hear that:

  • Airlines have a new appetite to move forward and do things differently.
  • The lack of openness has stifled innovation, from all types of players from new entrants to Big Tech.
  • The industry is moving away from legacy platforms towards Offer and Order management, Settlement, ONE Order, and NDC.

You can listen to the new Airline Voice Radio episode below and on your favorite podcast player, such as Spotify, Apple Podcasts, and Google Podcasts. We have one more episode left to publish in this unique series, so stay tuned.

Podcasts

Don't miss the other Airline Voice Radio podcasts

Insights

In this new episode, Jim Davidson talks to Juliana Rios, Chief Information Officer at LATAM Airlines, about overcoming the challenges facing airline commerce. From Juliana’s perspective, the only customer is the person who flies, and the end-to-end customer experience is everything.

READ

Insights

In this new podcast, Jim Davidson talks to Amit Khandelwal, who heads up Inventory Management, Distribution, and Revenue Steering at Emirates. Together they explore continuous pricing, controlling the offer, industry-wide collaborations, and putting the customer at the heart of strategy.

READ

Insights

In this episode, report author Henry Harteveldt joins Jim in the studio to discuss the study’s key findings.

READ

Insights

In this episode, Jim quizzes Bill on his learnings from the last year, which includes the importance of having a direct relationship with customers and the value that ancillary merchandising brings to the airline’s bottom line.

READ

Insights

Steve joined Jim Davidson in the studio to talk about Duffel’s innovative business model and the great opportunities that the company brings to travel sellers by enabling them to instantly access airline inventory.

READ

Insights

George joins Jim Davidson in the studio to give us a glimpse of what that journey was like and shares Hawaiian Airline’s plans for future profitability once air travel reemerges from the current crisis.

READ

Insights

In this episode, Tony D’Astolfo, Senior Vice President, North America, at Serko, sits down with long-time friend and industry colleague, Jim to discuss the importance of Corporate Travel.

READ

Insights

The Air Transformation Lab reaches another milestone with the launch of a new podcast series. Airline Voice Radio connects the industry through the airwaves interviewing outspoken thought leaders on building the future of airline commerce and promises to be compelling, inspirational, and often unexpected. The first episode of Airline Voice Radio features Jim and Xavier discussing the […]

READ
subscribe