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Passenger solutions

Set off on your journey to friction-free retailing from offer to settlement. With our unmatched flexibility, the path to retailing independence is on your terms.

Offer

Start here to get creative and give your customers what they want - the right products at great prices. Whether you’re starting with merchandising and dynamic pricing or aiming for total offer optimization, our Offer solutions will get you there.

Order

Start here to take back control. Meet your customers’ needs in their channel of choice and smooth the flow of transaction data across the airline business. Our Order solutions set you on a fast path to retailing independence.

Settle

Start here to seamlessly account and reconcile your financial operations while embracing next-gen retailing. Our Settle solutions take a hybrid approach, enabling you to manage complexity while continuing business as usual.

Cargo solutions

Our integrated cargo platform digitizes your cargo processes from offer to settlement. Launch customized offers across channels, control your distribution, optimize your operations and account accurately for maximized revenue.

Offer & order

Start here to meet your customers’ evolving demands. Create and launch offers at optimized prices, distribute across channels and track your orders across the lifecycle.

Operate & fulfil

Start here to streamline your operations network-wide and at terminals, and to fulfil the promises you make to your customers – confidently, efficiently and reliably.

Invoice & settle

Start here to accurately invoice, account for, settle and reconcile revenue for your cargo, while establishing financial controls you can count on.

Cargo Order Accounting

Airline industry solutions

We combine pioneering technology with industry expertise to help airlines stay ahead of the game. Our industry leadership reflects across BSP processing, NFP, SIS and GNR5 (instant agency incentive management in IATA BSP countries).

News & views

We’re about driving and delivering change throughout the air transport community. Discover the latest news, including industry-transformation and airline voices, and become part of the conversation.

News

Catch up with all our latest news and announcements.

Insights

Discover what's happening in the air transport community and stay up to date with the industry's freshest viewpoints.

Events & webinars

Don't miss our exciting events and webinars, featuring expert speakers and industry pioneers.

Air Transformation Lab

Air Transformation Lab is a series of activities exploring the current state of airline commerce and the path to long term profitability.

About us

We deliver change in the air transport industry at speed and scale, combining a commitment to ongoing innovation with a solid track record.

Who we are

Learn more about how Accelya is shaping the industry's future, the story so far, our leadership and wider team of the sector's best and brightest people.

Our customers

The world's leading airlines trust us to help them take better control of the future through open and innovative technology.

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Latest Insights

Ancillary Retailing Technology – If The Old Doesn’t Go, The New Doesn’t Come!

Ancillary Retailing Technology – If The Old Doesn’t Go, The New Doesn’t Come!

There is an old Chinese saying, “If the old doesn’t go, the new doesn’t come.” This proverb aptly applies to the world of Ancillary Retailing Technology as the current crisis provides unprecedented opportunities for airlines to transform the way they do business.

Airline and Industry Voices at IATA DDRS 2021

Airline and Industry Voices at IATA DDRS 2021

At the DDRS event in Madrid, Accelya caught up with leading airline executives and industry thought leaders to hear their views on retailing transformation. Here’s what they had to say on two hot topics, NDC and Dynamic Offers.

IATA DDRS – Unlocking the Value of Retailing

IATA DDRS – Unlocking the Value of Retailing

The value of customer-centric airline retailing was front and center at the IATA DDRS event in Madrid (26 – 28 October 2021), and the Accelya team was on hand to drive the conversation. Get up-to-date in this wrap-up featuring insights from Acceyla’s Jim Davidson, Tye Radcliffe, and Manish Nagpal.

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IATA Airline Retailing Maturity Index – What it means for you

blog

At DDRS 2021, IATA launched the Airline Retailing Maturity (ARM) index, which involves airlines, sellers, and system providers and aims to foster greater retailing capabilities across the industry. The initiative helps airlines take stock of where they are on their retailing journey.

A single, stronger Accelya for greater flexibility and choice

blog

You may have noticed that Accelya looks different these days. Our integrated portfolio reflects many of the positive initiatives that Accelya has undertaken over the last year, which will help us play our part in driving industry transformation.

Finding the Path Back to Profitability: Skift’s Take on Accelya’s Report

blog

Skift features Accelya’s report “Airlines: A Path Back to Profitability”, and highlights five ways you can embrace modern retailing for positive change and get your airline back to profitability, further and faster.

Airline Voice Radio Podcast, Episode 06: Small-scale innovation with Henry Harteveldt

podcast

In this episode, report author Henry Harteveldt joins Jim in the studio to discuss the study’s key findings.

Airlines: A Path Back to Profitability

report

In 2020, IATA estimated the industry lost more than $118 billion, with losses expected to continue in 2021.

Airline Voice Radio Podcast, Episode 05: Change Maker with Bill Cavendish

podcast

In this episode, Jim quizzes Bill on his learnings from the last year, which includes the importance of having a direct relationship with customers and the value that ancillary merchandising brings to the airline’s bottom line.

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