Blogs
Driving Offers and Orders Transformation: Accelya Perspectives from T2RL London
FLX ONE Delivery
Enhance the airport experience with FLX ONE Delivery—streamlining operations for a seamless, end-to-end passenger journey.
Seamless Passenger Experience
Deliver a smooth, efficient airport experience with streamlined processes designed to enhance customer satisfaction at every touchpoint.
End-to-End Control
Gain full control over the Offer, Order, Settle, Deliver (OOSD) journey from booking to boarding with a single, integrated solution.
Powered by DXC and SITA
Leverage the combined expertise of DXC Technology and SITA’s advanced airport systems to create a seamless, end-to-end passenger experience.
Modern Flexibility
Break free from legacy constraints with a flexible, future-ready solution crafted to support today’s airline retailing strategies and evolving passenger needs.
Accelya and DXC are working together to bring modern airline retailing to life through FLX ONE Delivery (former Departure Control System – DCS) This partnership combines Accelya’s Offer-Order expertise with DXC’s integration and delivery capabilities to help airlines move confidently from legacy systems to an end-to-end OOSD model.
Our joint proof of concept demonstrates how collaboration accelerates execution, reduces complexity, and enables airlines to adopt a future-ready, modular approach to retailing.
What our partners are saying about us
DXC partners with the world’s leading airlines to deliver seamless experiences and leverage transformational technology like AI across their business operations. Our new partnership with Accelya will bring tremendous value to airlines that want to continue to modernize their systems while elevating the customer experience and increasing return on investment.
Chris Drumgoole Managing Director – Global Infrastructure Services DXC
The rise of digital expectations among passengers, coupled with demand for more personalized travel experiences, shows the need for modern, agile and integrated systems. This partnership with Accelya marks a significant milestone in our commitment to drive the digital transformation of retailing within the aviation industry. By integrating technologies, we can use our deep industry expertise to drive a more efficient and passenger-centric future. We are empowering airlines to deliver a more personalized and seamless travel experience to passengers, setting new standards in how they serve customers and manage their operations.
Nathalie Altwegg Senior Vice President of Airports SITA
Other solutions
Take control of your retailing.
A totally open & flexible, Offer, Order, Settle & Deliver (OOSD) retailing platform that lets you shape your retail journey at your pace.
Gain control and prepare for the future.
Enable bolder retailing strategies with Accelya’s dynamic, omni-channel offer management.
The AIRLINE-FIRST software platform
To empower airlines to delight their customers by providing freedom through the most trusted and open platfom.
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Webinars
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Stay informed with our latest news and insights
From informative case studies and whitepapers to the latest trends and insights in the airline industry.
Blogs
AI in Business Travel: Everyone’s Using It — But Trust, Data, and Execution Will Define What Scales
As AI adoption accelerates in business travel, trust, data visibility, and execution quality are becoming the true differentiators.
Press Releases
Corporate NDC bookings jump 168% as GDS-distributed volumes rise 162%, Accelya data shows
Accelya platform data shows corporate NDC bookings grew 168% year-on-year in Q4 2025, with GDS-distributed NDC volumes rising 162% as adoption accelerates at scale.
Whitepapers
Decoding Modern Retailing: A Practical Guide to Offer, Order, Settle, Deliver (OOSD)
A practical guide to Offer–Order–Settle–Deliver (OOSD), outlining how airlines can move from infrastructure to real commercial impact in modern retailing.
Press Releases
Azerbaijan Airlines Accelerates Retail Modernization with Accelya FLX Select
Azerbaijan Airlines signs a multi-year agreement with Accelya to deploy NDC through FLX Select, modernizing indirect distribution and airline retailing.
Press Releases
Accelya Unifies Cargo and Passenger Technology on FLX ONE, Announcing New Leadership and Scaled Long-Term Investment
Accelya unifies cargo and passenger technology on FLX ONE, reinforcing its long-term investment in cargo and announcing new leadership.
Case Studies
Powering Corporate Travel Through NDC and Modern Retailing
Discover how Qantas and FCM accelerated NDC adoption in corporate travel with better fares, full servicing, and a scalable retailing model.
Blogs
Top 10 Reasons Why Almost 50% of Airline NDC Programs Fail
Nearly half of airline NDC programs fail to scale. This article breaks down the top 10 reasons airlines struggle with adoption, capability gaps, and long-term execution — and what separates successful NDC programs from the ones that stall.
Blogs
Ask Accelya: AI-Powered Finance Assistant for Accelya Revenue Accounting
Ask Accelya is an AI-powered finance assistant embedded in Accelya Revenue Accounting, giving airline finance teams instant, governed answers directly within their daily workflows.
eBooks
Accelya and AWS – Modernizing Airline Retailing: Intelligent. Modular. Cloud-Native
Discover how Accelya’s FLX Select empowers airlines to meet evolving traveler expectations with NDC-based retailing solutions. Learn how smaller airlines can overcome distribution challenges and take control of their retail strategy.
Press Releases
Ethiopian Airlines advances modern retailing with NDC using Accelya’s FLX Select
Ethiopian Airlines adopts Accelya’s FLX Select to advance NDC retailing, improve content accuracy, strengthen travel-seller connections, and enhance the passenger shopping experience.
Blogs
Making Intelligent Cargo Work: Turning AI Potential into Real-World Value
AI is reshaping air cargo, moving from experimentation to measurable value. This article explores how airlines can use data, openness, and intelligent systems to improve planning, operations, and revenue across the cargo value chain.
Press Releases
Momentum Builds Behind NDC FastTrack as Industry Participation Expands to Accelerate Practical Adoption of NDC for Corporate Travel
NDC FastTrack continues to accelerate practical NDC adoption as leading TMCs and technology partners join the program. The initiative focuses on removing technical barriers, improving servicing, and enabling richer, more transparent airline content for corporate travel.