Blogs
Customer, Content & COVID
You all must be wondering about the title of this article. What is the relationship between Customer, Content, and COVID?
Retailing Strategies
Explore insights and strategies on airline retailing, including merchandising, upselling, and personalized travel offers to boost revenue.
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Blogs
Air Transformation Lab: Learnings from the Lab
The COVID-crisis has uncovered a need for airlines to change, and fast. There is an upside to this new imperative. There has never been a more necessary time for far-reaching transformation in our industry than now.
Blogs
Air Transformation Lab: Uncovering the DNA of a Profitable Future
I recently published an article about something close to my heart – including the airline voice in addressing the challenges arising from the COVID-crisis. That’s why I am excited to tell you about a new initiative we’re launching – the Air Transformation Lab.
Blogs
Uncovering current trends in chargeback behaviour for air travel
The pandemic has reshaped the payments world and caused significant changes in both customer behaviour and the way online transactions are perceived.
Blogs
Ping Me, We're Listening
I miss travel. Don't you? Now that we are in the middle of the COVID-19 crisis, I have realized that we'd taken travel for granted and underestimated its importance.
Blogs
4 Recovery Strategies: Revenue Management Lessons from China
The current environment makes it tough for airline revenue managers to adjust their plans and offers effectively, due mostly to the massive shifts in customers’ booking behaviour.
Blogs
Reconsidering acquirer strategy in airline payments
If we have learned anything from the turmoil in the payments industry, it is the importance of separating the payment processing from the acquiring bank.
Blogs
Airline PSS Systems: Three Ways Airlines Can Extend the Lifecycle of their PSS
How new generation offer engines can extend the lifecycle of the legacy technology stack while supporting a digital transformation journey.
Blogs
Airline Distribution: Reset or Revert?
As the global economic crisis caused by COVID-19 plays out, we are seeing our airline customers face a common challenge. With bookings near zero and airlines in survival mode, should they ride this out and revert to old ways of working?
Blogs
Supporting Service Automation as Airlines are Forced to Cancel Flights
The Farelogix Airline Commerce Gateway was designed for retailing, enabling airlines to grow their revenue, reduce costs, and make customers happy.
The AIRLINE-FIRST software platform
To empower airlines to delight their customers by providing freedom through the most trusted and open platfom.
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