Whitepapers
Airlines - A Path Back to Profitability
In 2020, IATA estimated the industry lost more than $118 billion, with losses expected to continue in 2021.
Explore insights and strategies on airline retailing, including merchandising, upselling, and personalized travel offers to boost revenue.
Showing 10 of 172 results
Whitepapers
Airlines - A Path Back to Profitability
In 2020, IATA estimated the industry lost more than $118 billion, with losses expected to continue in 2021.
Press Releases
Air France-KLM Partners with Accelya to Deliver Personalized, Dynamic and Bundled Offers
Accelya today announced that it has signed an agreement with Air France-KLM focused on the delivery of personalized and dynamic offers.
Press Releases
Accelya Partners with Hawaiian Airlines for NDC-Enabled Retailing Capabilities
Accelya today announced that Hawaiian Airlines is investing in comprehensive omnichannel retailing, enabled by Accelya’s full suite of offer management products and New Distribution Capability (NDC) API.
Blogs
7 Attributes to Look for in Your Perfect NDC API Partner
NDC was gaining traction before the pandemic, and now that the industry is recovering, it is firmly on airlines’ priority list.
Videos
Airline Retailing Transformation: 3 Reasons Why ONE Order is More Relevant Than Ever
Typically held in the heart of London, this year's T2RL PSS 2020 conference took place virtually on 4 - 5 November.
Blogs
Customer, Content & COVID
You all must be wondering about the title of this article. What is the relationship between Customer, Content, and COVID?
Blogs
Air Transformation Lab: Learnings from the Lab
The COVID-crisis has uncovered a need for airlines to change, and fast. There is an upside to this new imperative. There has never been a more necessary time for far-reaching transformation in our industry than now.
Blogs
Air Transformation Lab: Uncovering the DNA of a Profitable Future
I recently published an article about something close to my heart – including the airline voice in addressing the challenges arising from the COVID-crisis. That’s why I am excited to tell you about a new initiative we’re launching – the Air Transformation Lab.
Blogs
Uncovering current trends in chargeback behaviour for air travel
The pandemic has reshaped the payments world and caused significant changes in both customer behaviour and the way online transactions are perceived.
Blogs
Ping Me, We're Listening
I miss travel. Don't you? Now that we are in the middle of the COVID-19 crisis, I have realized that we'd taken travel for granted and underestimated its importance.
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