Reimagining Airline Finance with FLX Order Accounting

I’m heading to the IATA World Financial and Passenger Symposium (WFS/WPS) this week, and I’m excited to connect with industry leaders to talk about the Offer, Order, Settle, Deliver (OOSD) journey. One topic that’s especially close to my heart—and at the core of what we do at Accelya—is how this transformation is reshaping airline finance.

But before we get the chance to chat, I want to share some exciting news. In the financial year ending June 30, 2024, Accelya’s financial solutions processed over USD 100 billion in airline revenue—more than double the pre-COVID level.

This milestone isn’t just a number—it reflects the trust over 100 airlines place in us to optimize their cash flow, enhance profitability, and build financial resilience.

This is just the beginning. As airlines continue to modernize their operations, we’re ready to support their next steps with FLX Order Accounting, our latest solution designed to bring speed, precision, and insight to financial operations.

FLX Order Accounting: Key enabler of OOSD transformation

In July this year, 46 airline finance experts gathered at the Accelya Financial Summit in Madrid, reaching a clear consensus: Finance teams must become the key drivers in the order-offer transformation, defining the financial requirements to unlock the full potential of modern retailing. Success lies in attention to detail and seamless integration of processes and systems.

The way we travel today is evolving rapidly. It’s no longer just about booking a flight—it’s about creating personalized journeys tailored to every passenger’s needs. Whether it’s a leisure traveler seeking luxury or a business traveler focused on efficiency, modern retailing is all about delivering the right offer at the right moment.

But the real magic happens in the back-end—where every transaction is tracked, reconciled, and accounted for. This is where finance becomes essential. And that’s why I’m thrilled to introduce FLX Order Accounting, our latest solution designed to bring agility and modern accounting ways to airline financial operations.

OOSD transformation isn’t just about modern distribution systems or dynamic pricing—it’s about connecting front-end offers with back-end financial processes. As airlines shift from legacy systems to frameworks like NDC and Offer-Order models, they gain greater control and flexibility. But these innovations demand smarter financial operations, and inter-departmental collaboration, to ensure everything runs smoothly.

At Accelya, we understand that transformation only works when finance keeps pace with retail.

Designed to meet airlines where they are—whether working with legacy PNR systems or transitioning to orders—FLX Order Accounting offers modularity, scalability, and precision. It gives finance teams the tools they need to keep pace with evolving airline retail models while minimizing manual work and improving reconciliation accuracy.

Our solution is truly modular, open and API-driven. It enables seamless integration with your existing technology and is agnostic to financial systems and Order Management System (OMS). We are built for the future, while addressing today’s needs. Powered by Amazon Web Services (AWS), the solution offers scalability and resilience as you grow. We are proven at scale. With 40+ years of experience and a team of 1,500 experts – we are the industry leaders in revenue and order accounting.

Finance needs to be front and center

A transformation of this scale requires a mindset shift across the organization. Building new business models and the processes to support them demands expert input from all departments, from initial design to final implementation.

With significant changes to accounting, finance teams need to be involved early. A collaborative approach, where all stakeholders actively participate, ensures smooth, end-to-end processes. This alignment allows commercial teams to seize new opportunities while finance ensures efficient and accurate settlement, accounting, and operations.

We are with you every step of the way

FLX Order Accounting is just one part of a bigger plan to help airlines Offer, Order, Settle, and Deliver smoothly. Whether you’re just starting to make changes or ready to take things to the next level, we’ll be with you every step of the way.

I’m excited to chat with you in Bangkok and share more about order accounting and the role of finance in this transformation!

Philip Fernandes
SVP – Product Management, Financial Solutions