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Accelya and flydubai renew and enhance decade-long cargo partnership

London, UK – March 11, 2024

  • Accelya and flydubai have signed a multi-year FLX Cargo Platform renewal, extending the partnership to include Accelya’s Offer and Order capabilities.
  • The renewal builds on a decade-long relationship and enhances flydubai’s digital distribution capabilities.
  • This marks another major FLX Cargo contract signing for Accelya and bolsters the company’s strategic presence in the Middle East.

Accelya a leading global software provider to the travel industry, today announces it has signed a multi-year FLX Cargo renewal with flydubai, the Dubai-based airline, creating an end-to-end cargo platform offering.

The new services will enhance flydubai’s digital distribution capabilities through a highly functional, customer self-service tool, as well as enabling connectivity to a wide range of third parties through Accelya’s catalogue of APIs.

Accelya’s end-to-end platform offers insights and data to maximize revenue opportunities and increase margins, as well as create, develop and distribute new products across multiple channels. The airline will also continue optimizing and distributing offers, managing the order lifecycle, and delivering network-wide operations and unit load (ULD) management.

Mohamed Hassan, Senior Vice President of Airport Services & Cargo at flydubai, comments: “Since the launch of flydubai Cargo in 2012, we have always looked for opportunities to invest in innovative solutions to optimise our cargo capabilities. The renewal and expansion of our partnership with Accelya reaffirms our commitment to adopting best-in-class practices in the industry and we look forward to enhancing our offering as we continue to grow our cargo operational reach.”



From its home in Dubai, flydubai Cargo has a global operation that spans more than 150 destinations in 54 countries across Africa, Central Asia, the Caucasus, Central and South-East Europe, the GCC and the Middle East, the Indian Subcontinent and South-East Asia.

Accelya’s FLX Cargo solution digitizes every aspect of the cargo booking and operations processes – from offer to settlement – providing the carrier with greater commercial and operational control, including command over its distribution channels. The flydubai renewal supports Accelya’s strategic presence in the Middle East and marks another major FLX Cargo Platform contract signature for the company.

Andrew Wilcock, Chief Revenue Officer at Accelya, adds: “Working in partnership with flydubai for over a decade, we’re proud that our solutions continue to help deliver their digital distribution strategies. Now with our added Offer and Order solutions, flydubai can experience our full end-to-end platform offering, providing scalability and empowering their further growth. We look forward to continuing our momentum in the Middle East and are proud to call flydubai partners.”

For more information on Accelya and its solutions for airlines, visit our homepage.

About Accelya

Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.

Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.

The company’s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Miami-based product team.

We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit our homepage.

About flydubai

From its home in Dubai, flydubai has created a network of more than 125 destinations served by a fleet of 85 aircraft. Since commencing operations in June 2009, flydubai has been committed to removing barriers to travel, creating free flows of trade and tourism and enhancing connectivity between different cultures across its ever-expanding network.

flydubai has marked its journey with a number of milestones:

  • An expanding network: Created a network of more than 125 destinations in 58 countries across Africa, Central Asia, the Caucasus, Central and South-East Europe, the GCC and the Middle East, the Indian Subcontinent and South-East Asia.
  • Serving underserved markets: Opened more than 90 new routes that did not previously have direct air links to Dubai or were not served by a UAE national carrier from Dubai.
  • An efficient single fleet-type: Operates a single fleet-type of 85 Boeing 737 aircraft and includes: 29 Next-Generation Boeing 737-800, 53 Boeing 737 MAX 8 and 03 Boeing 737 MAX 9 aircraft.
  • Enhancing connectivity: Carried more than 100 million passengers since it began operations in 2009.

For all our latest news, please visit the flydubai Newsroom.


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