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Blogs
How Can Airlines Take Control of Their Offer and Be the Single Source of Truth?
Previously, I discussed that airlines must be the single source of truth. The question is how do you get there? Existing airline technologies and processes are perhaps the biggest challenge.
Blogs
Your Organization is the Single Source of Truth
To succeed in today’s hyper-connected customer environment, you must be the single source of truth, dynamically determining and delivering your best offer, in real time, through any channel.
Blogs
How are Dynamic, Personalized Offers Changing Our Industry?
In my last post, I told you how technology is changing your conversations with hyper-connected customers. I also promised to tell you what your biggest asset is.
Blogs
How Technology is Changing the Conversation with Customers
It’s obvious, or at least it should be by now, that technology is changing the conversation between airlines and travelers.
Blogs
Airline Controlled Offers - Will Your PSS Allow Them?
Of course it’s hard to believe that we even have to Ask the Question as to whether or not the major PSS’ will allow their customers to innovate.
Blogs
Airline Marketplace Inefficiencies
I’ve been thinking quite a bit about how inefficient our airline marketplace really is, and how it continues to heighten consumer stress and add unnecessary costs for both airlines and their customers.
Blogs
What are the Elements of an Airline Offer?
Airlines are beginning to rally around the idea that they need to be able to create and control their offers
Blogs
Conquering NDC Fears and Phobias: There is No Monster Under the Bed!
It’s hard to believe another Halloween has come and gone. It’s a time of year that the team at Accelya looks forward to, with just about everyone showing up to work in their most creative costumes.
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