The True Benefits of an NDC Community & Looking Forward to our Accelya Retail Forum Next Month in Chicago

When I asked my AI assistant, What’s the value of a community?, it told me: 

“The value of a community lies in its ability to provide support, foster connections, and create a sense of belonging among its members. Communities offer resources, share knowledge, and encourage collaboration, which leads to growth and collective progress.” 

That description couldn’t be more accurate when it comes to our NDC community at Accelya—where collaboration isn’t just a value, it’s a driving force behind innovation and progress. 

At Accelya, we’re fortunate to support a vibrant, engaged community of airlines who share a common goal—growing NDC adoption. And we’re proud to play a part in that journey. In addition to our airline community, we also support a thriving NDC partner community—which, to our knowledge, is the only one of its kind in the world. That’s something we’re genuinely proud of. 

Twice a year, we bring these communities together in person. These gatherings are more than just meetings—they’re a forum for open, honest conversations around successes, challenges, and opportunities. We align priorities, share plans, showcase what’s coming next, and create space for real collaboration. The result is a stronger, faster-moving NDC ecosystem—and some great moments of connection and fun along the way. 

We’re looking forward to continuing that momentum at our upcoming Accelya Airline Retailing Forum in Chicago on May 7, where once again, we’ll bring together airline leaders, partners, and experts to shape what’s next for NDC and modern retailing. 

Because the true benefit of this community isn’t just in the events—it’s in the alignment. We operate with a shared purpose and a clear, collective mission: to increase NDC adoption. Period. No one veers off course. Our partners consistently challenge us to deliver more, move faster, and innovate further. It’s not always easy, but it’s this productive tension that makes our community so powerful—we’re all moving toward the same goal. 

And the result? It’s exactly what my AI assistant described: growth and collective progress. Growth in NDC transaction volumes. Progress in strengthening every airline’s NDC API—making it more robust, more innovative, and more valuable to the airline’s customers. 

One of the key enablers of our ability to innovate and respond to the needs of this community is our NDC platform. The FLX Platform was intentionally designed with two major components: 

• A foundational core that delivers essential functionalities for all NDC customers. 
• An implementation and configuration layer that empowers each airline to maintain their individuality and competitive differentiation.

This architectural strategy originated at Farelogix and has been consistently carried forward in Accelya’s product portfolio. The FLX Platform remains one of the most versatile and innovative platforms in the industry today. And while we can make that claim confidently, the real proof is in what we deliver. 

Without this foundation, Accelya wouldn’t be in the position to deliver hundreds of airline-specific NDC enhancements and configurations each year. And where do many of these ideas come from? You guessed it—our NDC Community. It’s a true cycle of teamwork, innovation, and delivery. 

For example, we recently launched FLX Select, our next-generation NDC solution for new airline customers. FLX Select is not just fast—it’s a culmination of insights from across our NDC Community, designed to help airlines go live in production in 90 days or less with a fully functional NDC API. Ready to connect with OTAs, TMCs, GDSs, and third-party developers. 

What’s more, through our NDC partner network, almost 10K technology and distribution partners receive ongoing technical support from Accelya’s professional services team—a first in the industry and unique to our NDC Community. 

We’ve included a downloadable overview of the core features and functionalities delivered to new airline customers through FLX Select. In future blogs, I’ll highlight even more of the innovations and enhancements being rolled out to our NDC Community. 

👉 Download here: FLX Select Features & Functions 

We believe that real change in airline retailing happens when the industry moves together—with shared vision and mutual support. That’s what this community represents, and that’s exactly what we’ll be celebrating and building on this May in Chicago.