Explore insights and strategies on airline retailing, including merchandising, upselling, and personalized travel offers to boost revenue.
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Blogs
Top 10 Reasons Why Almost 50% of Airline NDC Programs Fail
Nearly half of airline NDC programs fail to scale. This article breaks down the top 10 reasons airlines struggle with adoption, capability gaps, and long-term execution — and what separates successful NDC programs from the ones that stall.
eBooks
Accelya and AWS - Modernizing Airline Retailing: Intelligent. Modular. Cloud-Native
Discover how Accelya's FLX Select empowers airlines to meet evolving traveler expectations with NDC-based retailing solutions. Learn how smaller airlines can overcome distribution challenges and take control of their retail strategy.
Press Releases
Ethiopian Airlines advances modern retailing with NDC using Accelya’s FLX Select
Ethiopian Airlines adopts Accelya’s FLX Select to advance NDC retailing, improve content accuracy, strengthen travel-seller connections, and enhance the passenger shopping experience.
Webinars
On-demand Webinar – The 3-Question RFP: Delivering Value Now with Offers & Orders
Discover how the 3-Question RFP helps airlines simplify procurement, reduce legacy constraints, and accelerate Offers & Orders modernization. Watch the webinar on demand.
Blogs
Accelya Just Turned One Order–OOSD on Its Head
Accelya, in collaboration with AWS, is redefining airline retailing through One Order (OOSD) and FLX One — bringing Amazon-grade innovation and real-time intelligence to airlines worldwide.
Press Releases
Accelya Launches FLX ONE Vision: Real-Time Order Intelligence for Faster More Informed Airline Retail and Servicing Decisions
Accelya’s FLX ONE Vision delivers real-time Order intelligence, helping airlines make faster, data-driven retail and servicing decisions.
Blogs
The Clean-Slate Bet: Breaking the Legacy Cycle in Airline Retailing
Jim Davidson, Accelya’s Vice Chairman, explores how airlines can escape the legacy trap through clean-slate innovation and One Order.
Blogs
Driving Consistency in NDC Servicing
Corporate buyers and TMCs are calling for clearer, more predictable NDC servicing. Discover how the Business Travel Innovation Group (BIG) and Accelya are aligning to IATA 24.1 and standardizing flows across 50+ airlines to improve reliability and speed adoption.
Blogs
Putting the Customer First – How NDC is Changing Airline Retailing
Airline retailing is entering a new era — one centered on the traveler. Learn how NDC enables smarter rebooking, dynamic pricing, personalized bundles, and faster disruption handling to deliver a more connected and customer-first experience.
Press Releases
Accelya Signs Strategic Collaboration Agreement with AWS to Accelerate Modern Airline Retailing
Accelya and AWS partnered in a five-year collaboration to advance modern airline retailing with cloud-native, AI-driven, modular solutions for innovation and customer experience.
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