Showing 10 of 225 results
Press Releases
New Qantas Technology Platform Enhances Customer Experience with Trade Partners
Qantas has launched a new technology platform to enhance the airline retailing, booking and servicing capabilities for its trade partners and deliver a more personalised experience for customers.
Blogs
Dynamic Pricing: Is this the biggest ever revenue transformation opportunity for air commerce?
The move away from GDS-centric distribution towards NDC opens a wealth of opportunity for airlines who are bold enough to embrace offer transformation.
Blogs
Air Shopping & Pricing Transformation
Discover the secrets of building a next-gen Air Shopping and Pricing engine with Manish Nagpal at ATPCO Elevate.
Blogs
Are You “NIROTIC?” (And Other GBTA Musings)
The NIROTIC Index follows technology aggregators that can deliver end-to-end airline NDC APIs to travel agencies regardless of NDC schema version utilized – from NDC Baseline (Open AXIS) to the most recent version to be published by IATA, Version 17.2
Blogs
Getting Some Professional Help
Should the airline change PSS providers? Renegotiate certain contract provisions? What can be changed, exactly, to ensure that airline innovation is not stifled moving forward?
Blogs
Airline Executives - Take Control Soon or Risk Losing It Again
It’s an understatement to say that we are living Moore’s law in terms of the pace of technological change.
Blogs
Further Thoughts on Full Content: My Response to James Filsinger
Early last week I had an Op-ed published in The Beat on the topic of “Full Content”. I then read, with interest, James Filsinger’s response to my Op-ed.
Blogs
How Can Airlines Take Control of Their Offer and Be the Single Source of Truth?
Previously, I discussed that airlines must be the single source of truth. The question is how do you get there? Existing airline technologies and processes are perhaps the biggest challenge.
Blogs
Your Organization is the Single Source of Truth
To succeed in today’s hyper-connected customer environment, you must be the single source of truth, dynamically determining and delivering your best offer, in real time, through any channel.
Blogs
How are Dynamic, Personalized Offers Changing Our Industry?
In my last post, I told you how technology is changing your conversations with hyper-connected customers. I also promised to tell you what your biggest asset is.
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