Videos
Customer-centricity and finance's role in reaching the third horizon
Taking the stage at IATA's World Financial Symposium, Accelya's Philip Fernandes explained that the ambition of the third horizon is to allow airlines to move into an era of high-performance retailing with the customer at the center of their operations. Read about Philip's position on finance's role in retailing transformation and watch the full panel session entitled “How to make it work? The providers' point of view