Explore insights and strategies on airline retailing, including merchandising, upselling, and personalized travel offers to boost revenue.
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Videos
Reimagining distribution landscapes, with George Bryan, Hawaiian Airlines
Earlier this year, we announced that Accelya is powering Hawaiian Airlines' market-first distribution strategy. We sat down with George Bryan, Hawaiian Airline’s Senior Director of Distribution, to learn more about the US carrier’s ongoing transformation journey.
Blogs
Road to retailing excellence - ONE Order and Order Management
Do you need to get up to speed with ONE Order or do you want a refresher? Curious about how it will affect the future of the airline business? Then, check out our long-form blog for an introduction to ONE Order and order management.
Blogs
Retailing Transformation. Where Are You? Jim Davidson
Now I am Accelya’s new Chief Executive Officer. I am incredibly humbled and excited to take the helm of this company looking to change up the retailing opportunity for airlines and the wider industry. So, it feels right to open the next chapter of the Air Transformation Lab. I am calling this chapter “Where Are You?”. Because an airline’s journey can have many starting points. The route can take various turns along the way, but the destination is the same. It’s end-to-end retailing transformation.
Press Releases
Accelya Powers Hawaiian Airlines’ Landmark NDC Distribution Strategy
Accelya has announced that it is powering Hawaiian Airlines’ market-first distribution strategy. Hawaiian Airlines is the first North American carrier to drive the adoption of its NDC channels with unique content and a distribution surcharge when making bookings via legacy channels
Blogs
Ancillary Retailing Technology - If The Old Doesn’t Go, The New Doesn’t Come!
There is an old Chinese saying, “If the old doesn’t go, the new doesn’t come.” This proverb aptly applies to the world of Ancillary Retailing Technology as the current crisis provides unprecedented opportunities for airlines to transform the way they do business.
Blogs
Airline and Industry Voices at IATA DDRS 2021
Explore the impact of digitalization in the air cargo industry. Discover how it enhances customer experiences and drives efficiency.
Blogs
IATA DDRS – Unlocking the Value of Retailing
The value of customer-centric airline retailing was front and center at the IATA DDRS event in Madrid (26 - 28 October 2021), and the Accelya team was on hand to drive the conversation. Get up-to-date in this wrap-up featuring insights from Acceyla’s Jim Davidson, Tye Radcliffe, and Manish Nagpal.
Blogs
IATA Airline Retailing Maturity Index – What it means for you
At DDRS 2021, IATA launched the Airline Retailing Maturity (ARM) index, which involves airlines, sellers, and system providers and aims to foster greater retailing capabilities across the industry. The initiative helps airlines take stock of where they are on their retailing journey.
Press Releases
Accelya Transforms New Sindbad Loyalty Program for Oman Air
Oman Air, the national carrier of the Sultanate of Oman, and Accelya, today announced that Oman Air has migrated its loyalty program, Sindbad, to the FLX Passenger Platform.
Blogs
A single, stronger Accelya for greater flexibility and choice
You may have noticed that Accelya looks different these days. Our integrated portfolio reflects many of the positive initiatives that Accelya has undertaken over the last year, which will help us play our part in driving industry transformation.
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