Whitepapers
Airlines - A Path Back to Profitability
In 2020, IATA estimated the industry lost more than $118 billion, with losses expected to continue in 2021.
Explore how digital transformation is reshaping the airline industry, from operations to passenger experiences.
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Whitepapers
Airlines - A Path Back to Profitability
In 2020, IATA estimated the industry lost more than $118 billion, with losses expected to continue in 2021.
Press Releases
Air France-KLM Partners with Accelya to Deliver Personalized, Dynamic and Bundled Offers
Accelya today announced that it has signed an agreement with Air France-KLM focused on the delivery of personalized and dynamic offers.
Blogs
7 Attributes to Look for in Your Perfect NDC API Partner
NDC was gaining traction before the pandemic, and now that the industry is recovering, it is firmly on airlines’ priority list.
Blogs
Customer, Content & COVID
You all must be wondering about the title of this article. What is the relationship between Customer, Content, and COVID?
Blogs
Air Transformation Lab: Uncovering the DNA of a Profitable Future
I recently published an article about something close to my heart – including the airline voice in addressing the challenges arising from the COVID-crisis. That’s why I am excited to tell you about a new initiative we’re launching – the Air Transformation Lab.
Blogs
Uncovering current trends in chargeback behaviour for air travel
The pandemic has reshaped the payments world and caused significant changes in both customer behaviour and the way online transactions are perceived.
Blogs
Ping Me, We're Listening
I miss travel. Don't you? Now that we are in the middle of the COVID-19 crisis, I have realized that we'd taken travel for granted and underestimated its importance.
Blogs
Chinese airlines use WOW data for recovery: Revenue management lessons
Six months after the first COVID-19 outbreak in China, the spread of the virus has been effectively contained. What does it mean for the airlines in China?
Blogs
4 Recovery Strategies: Revenue Management Lessons from China
The current environment makes it tough for airline revenue managers to adjust their plans and offers effectively, due mostly to the massive shifts in customers’ booking behaviour.
Blogs
Reconsidering acquirer strategy in airline payments
If we have learned anything from the turmoil in the payments industry, it is the importance of separating the payment processing from the acquiring bank.
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