Explore how digital transformation is reshaping the airline industry, from operations to passenger experiences.
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Blogs
Dynamic Pricing: Is this the biggest ever revenue transformation opportunity for air commerce?
The move away from GDS-centric distribution towards NDC opens a wealth of opportunity for airlines who are bold enough to embrace offer transformation.
Blogs
Air Shopping & Pricing Transformation
Discover the secrets of building a next-gen Air Shopping and Pricing engine with Manish Nagpal at ATPCO Elevate.
Blogs
Are You “NIROTIC?” (And Other GBTA Musings)
The NIROTIC Index follows technology aggregators that can deliver end-to-end airline NDC APIs to travel agencies regardless of NDC schema version utilized – from NDC Baseline (Open AXIS) to the most recent version to be published by IATA, Version 17.2
Blogs
Getting Some Professional Help
Should the airline change PSS providers? Renegotiate certain contract provisions? What can be changed, exactly, to ensure that airline innovation is not stifled moving forward?
Blogs
Further Thoughts on Full Content: My Response to James Filsinger
Early last week I had an Op-ed published in The Beat on the topic of “Full Content”. I then read, with interest, James Filsinger’s response to my Op-ed.
Blogs
How Can Airlines Take Control of Their Offer and Be the Single Source of Truth?
Previously, I discussed that airlines must be the single source of truth. The question is how do you get there? Existing airline technologies and processes are perhaps the biggest challenge.
Blogs
Your Organization is the Single Source of Truth
To succeed in today’s hyper-connected customer environment, you must be the single source of truth, dynamically determining and delivering your best offer, in real time, through any channel.
Blogs
How are Dynamic, Personalized Offers Changing Our Industry?
In my last post, I told you how technology is changing your conversations with hyper-connected customers. I also promised to tell you what your biggest asset is.
Blogs
How Technology is Changing the Conversation with Customers
It’s obvious, or at least it should be by now, that technology is changing the conversation between airlines and travelers.
Blogs
Airline Controlled Offers - Will Your PSS Allow Them?
Of course it’s hard to believe that we even have to Ask the Question as to whether or not the major PSS’ will allow their customers to innovate.
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