Airlines today face mounting pressure due to the rise of search volume and increasing look-to-book ratios, straining existing systems and IT budgets. As consumers demand shopping experiences that match those of top e-commerce platforms, airlines find themselves at a disadvantage, particularly if they are still dependent on traditional, restrictive systems. For many, the need for continuous innovation to keep pace with these expectations is becoming unattainable.
Agile Response to Market Changes: FLX ONE Shop & Price gives airlines the flexibility to adapt quickly to demand shifts and customer preferences, optimizing real-time pricing and delivering offers across channels to maximize revenue opportunities.
Cost-Effective Search Processing: Rising look-to-book ratios can drive costs up. FLX ONE Shop & Price’s cloud-based architecture reduces computational load, cutting the costs associated with processing high search volumes.
Consistent, Real-Time Shopping Experience: FLX ONE Shop & Price ensures real-time, accurate product offerings across all channels, providing a consistent experience that enhances customer satisfaction and boosts loyalty.
Accurate, Reliable Pricing: With a “single source of truth,” airlines can offer the right price at the right time, minimizing errors and ensuring customers always get the expected experience when they book.