Accelya

FLX ONE Vision

Real-Time Order Intelligence for Faster More Informed Airline Retail and Operational Decisions.

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Why FLX ONE Vision

FLX ONE Vision gives airlines real-time Order intelligence to make faster, more confident retail and operational decisions. It allows airlines to prove and unlock the real benefits of the world of Offers and Orders delivering clarity, flexibility, and control. By connecting live Order data across the business, it turns complexity into instant, actionable insight that drives progress toward modern airline retailing.

Real-time insight that drives action

Connected view across teams and systems

Faster, more confident decision-making

Unlock real value from the world of Offers & Orders

Transform Your Airline with the Exceptional
Benefits of FLX ONE Vision

Understand purchasing patterns in real time

See what customers are choosing as it happens to guide pricing, bundling, and merchandising decisions while interest is high.

Protect performance and service quality

Give operations teams live visibility into Order changes so they can act early and prevent avoidable disruption to customers or revenue.

Make faster, more informed decisions

Replace delayed reports and siloed systems with one shared, real-time view across teams – so everyone acts on the same live data, not yesterday’s numbers.

Build trust in your data

Unify fragmented Order information into one consistent source of truth, ensuring every team works from accurate, connected data they can rely on.

Customer support

FAQs for FLX ONE Vision

FLX ONE Vision is an order intelligence platform that enables actionable business insights to be generated from our ONE Order database. With intuitive filters, advanced search, and an AI assistant, it empowers airline teams to explore, understand, and act on order activity in real time supporting both operational and strategic retailing goals.

Accelya creates Orders through NDC, alongside legacy artifacts like tickets and EMDs. These records were previously stored in a MI database with limited utility. The new FLX ONE Vision platform leverages AWS DynamoDB to make these Orders accessible, visualized, and actionable.

All NDC orders created by Accelya. Other legacy documents, created by your airline’s other sales channels (airline.com, GDS, etc.) can be translated into Orders using FLX ONE Open Connect. In effect, this establishes a complete One Order database at your airline. Over time, Vision will be supplemented with other data sources, enriching the product and enabling grater use-cases.

All teams will. FLX ONE Vision is built to support use cases across the entire organization. From revenue growth to operational efficiency, every department can act on real-time insights:

  1. Commercial Teams gain better visibility into customer behavior, helping them fine-tune pricing strategies and maximize ancillary sales.
  2. Revenue Management can quickly adapt offer strategies based on unified data analyzing your customers’ buying behavior.
  3. Operational teams will know more about the context of the passengers and can better manage resource allocation or respond faster to disruptions, armed with real-time passenger data.
  4. Support Staff access real-time order information, improving service and reducing resolution times
  5. Commercial teams can track revenue flow faster and more accurately

There are 3 ways to access the data:

  • GUI: a web-based user interface allows airline users to query the database, download search results and generate reports and dashboards
  • API: a software developer kit that allows airlines to query the Vision order repository from an existing internal system using API services (not available in the beta)
  • Natural language interface: as part of Accelya’s AI roll out, a summarization agent will allow users to query the order database using natural language commands to generate intelligent insights

Interested in transforming your airline’s operations?

Fill out the form to request a personalized consultation and learn how Accelya’s innovative solutions can elevate your airline revenue management and operational efficiency.