Maximizing NDC: Tips for Travel Sellers

Adapting to the ever-changing travel landscape can be challenging, but New Distribution Capability (NDC) offers travel sellers greater efficiency, personalization, and improved traveler satisfaction.

To help you navigate and maximize NDC, we’re launching an ongoing tips series! Whether you’re new to NDC or looking to refine your processes, these insights will help you stay ahead in a rapidly evolving market.

Tip #1: Flexibility Matters – Enabling Book and Hold

For many business travelers, the ability to book and hold reservations is essential to accommodate pre-trip approval processes. The good news? NDC already supports Book and Hold—airlines simply need to enable this feature. Advocating for this flexibility benefits all travel sellers, ensuring smoother operations and better alignment with business travel needs.

Pro Tip

When creating an order, omitting the form of payment automatically defaults the process to “Book and Hold.” To finalize the reservation and proceed with ticketing, simply add the form of payment when ready to purchase.

Book and Hold Button is shown on the Reservation Screen in Sprk.

Coming Next: Streamlining Payments – Addresing CVV Requirements

Did you know that requiring CVV numbers at the time of booking isn’t an inherent limitation of NDC? Many corporate travel sellers use company cards they don’t directly access, making CVV requirements a potential barrier.

Fortunately, this can often be resolved through payment gateway settings. Stay tuned for the next tip on how to overcome this challenge!

Future Tip: Maximizing Value – Redeeming Unused Ticket Credits

Unused ticket credits are a valuable asset for corporations, yet many go unredeemed due to policy inconsistencies. In an upcoming tip, we’ll explore best practices for maximizing ticket credit redemption and ensuring a seamless process for travel sellers.

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