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Accelya announces key leadership appointments to further enhance operational excellence

London, UK – May 16, 2024

Accelya, a leading global provider of software and technology solutions to the airline industry announces the appointment of Lesley Harris as Chief Operations Officer and Mike Douglass as Chief of Global Programs. Both Lesley and Mike will join the company’s Executive Committee, reporting to CEO Sam Gilliland, and will focus on driving operational, delivery and servicing excellence across Accelya’s products and customers.

Lesley Harris joins as Chief Operations Officer, where she will be responsible for delivering first-class operations, servicing, customer deployments, and customer support. Lesley joins from Honeywell Connected Enterprise, where she served as Global Leader for Customer Success & Customer Delivery. Prior to Honeywell, Lesley spent over 20 years at Sabre working in a number of leadership roles focused on delivery & customer support. Lesley will replace outgoing Chief Operating Officer Jeff Mathew who leaves Accelya at the end of May.

Mike Douglass joins Accelya as Chief of Global Programs, where he will have a cross-functional role across the organization with a focus on advancing delivery and overall operational excellence. Mike joins from CWT where he was Vice President of Customer & Service Excellence. He comes to Accelya with 30+ years of experience in the aviation industry, including at Amadeus, Travelport, Sabre & American Airlines.

Sam Gilliland CEO of Accelya comments, “Accelya have strong market momentum and are committed to delivering world-class operational performance and support to our customers as we continue to grow. Lesley and Mike bring decades of airline experience and strong track records in building robust, scalable processes and high-performing global teams. I am delighted to have them join Accelya. Meanwhile, we thank Jeff Mathew for his commitment and contributions to building Accelya and wish him the very best in the future.

Lesley Harris comments, “It’s an exciting time in the aviation industry, with airlines actively modernizing their technology and taking control of their distribution. Sam has been clear that delivering success and delight for our airline partners is Accelya’s core priority. I look forward to meeting with our customers and ensuring that Accelya is delivering their priorities and contributing to their long-term success.

Mike Douglass added, “I am thrilled to join Accelya at what I consider the most exciting time for the industry in my extensive career spanning over 30 years in this sector. As airlines accelerate into the Offer & Order transformation, Accelya has strong market traction and is trusted by the top global airlines to deliver. I look forward to working with everyone at Accelya to help drive the industry forward.