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Accelya continues NDC momentum with signing of long-term agreement with Lufthansa Group

London, UK – Jan 9, 2024

  • Accelya and Lufthansa Group have signed a long-term New Distribution Capabilities (NDC) extension, supporting the airline group’s significant NDC growth ambitions.
  • Accelya’s flexible and modular platform will enable Lufthansa Group to send a higher volume of sales through its indirect channel and take more control of their offer creation.
  • The extension further solidifies Accelya’s position as the world’s leading NDC enabler for airlines looking to take control of their retailing.

Accelya, a leading global software provider to the airline industry, today announces it has signed a long-term New Distribution Capability (NDC) extension with Lufthansa Group, the European leading aviation group.

As Lufthansa Group aims to increase its already substantial NDC processing volume, the agreement will see Accelya continuing to enable NDC at scale for six of the group’s top airlines, including Austrian Airlines, Brussels Airlines, Lufthansa, SWISS, Discover Airlines and Air Dolomiti.

The new agreement builds on Accelya and Lufthansa Group’s long-lasting relationship, working closely together to achieve Lufthansa Group’s ambitious and successful retailing transformation program. The partnership will further refine and enhance the NDC solutions in place today for Lufthansa Group and provide a platform to explore further retailing capabilities together.

Accelya’s NDC technologies allow pioneering airlines to take control of their retailing, modernize their distribution, personalize offers and grow ancillary sales without using restrictive, legacy technology that often inhibits innovation and customer experience.

Frank Naeve, SVP Global Markets & Stations at Lufthansa Group, states, “We remain wholly committed to our NDC journey and continue to aim for significant growth in the NDC channel in the coming years. This requires an approach which provides industrial scalability and offers highly flexible and modular components. Accelya, with its deep understanding of the airline industry combined with proven NDC adoption, is a strong partner for the Lufthansa Groups’ next level expansion phase.”

Sam Gilliland, CEO at Accelya, adds: “We’re thrilled to be continuing our partnership with Lufthansa Group. Having worked with them since the very start of their NDC journey, we’re excited to be contributing to the next phase of their NDC growth and enabling Lufthansa Group’s retail modernization. 2024 looks set to be an exciting year for Accelya, and the industry, as we continue to enable pioneering airlines to take control of their retailing.”

Data from T2RL, an independent consultancy leader in travel technology and distribution strategy, shows that Accelya is the leading provider for enabling NDC with >50% of global transactions and 85% of indirect transactions, based on total passenger numbers for 2022. The airline-first software platform powers 15bn offers per day for its airline partners, with direct connections to 200+ agents and aggregators globally and 50K active IATA agencies.

The Lufthansa Group extension further solidifies Accelya’s position as the world’s leading provider for NDC transactions.

For more information on Accelya and its solutions for airlines, visit Accelya official website.

About Accelya

Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.

Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.

The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Miami based product team.

We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines.

For more information, please visit Accelya official website.



Media Relations
[email protected]


Media Relations
Lufthansa Group – Germany
[email protected]
+49 69 696 2999