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Accelya Boosts Virgin Atlantic Cargo’s Digital Offering with New Platform

London, UK – February 16, 2023

  • Accelya’s integrated FLX Cargo Platform is a key pillar in Virgin Atlantic Cargo’s digital transformation, as it seeks to develop its Voyager cargo offering.
  • New Voyager 7 system, powered by Accelya, will allow Virgin Atlantic Cargo to offer a multi-distribution strategy including its own website, third-party marketplaces, and direct forwarder.
  • Successful implementation is a key milestone in Virgin Atlantic Cargo’s long-term partnership with Accelya.

Accelya, a leading global provider of technology solutions to the travel industry, has announced it is now powering Virgin Atlantic Cargo’s Voyager, its enterprise-wide cargo management platform.

This new generation system, dubbed Voyager 7, relies on Accelya’s FLX Cargo Platform to accelerate the airline’s digital transformation and will offer a multi-distribution strategy, which includes its own website, third-party marketplaces, and direct forwarder integration.

The successful implementation of the FLX Cargo Platform is a new milestone in the tech provider’s long-term partnership with Virgin Atlantic Cargo, which is transforming its technology infrastructure to maintain and grow volumes secured during the pandemic.

Through the new platform, which is part of the airline’s overall digitization program, Virgin Atlantic Cargo can deliver a differentiated product offering and an enhanced customer experience, in keeping with its globally recognized brand.

Accelya’s FLX Cargo solution digitizes every aspect of the cargo booking process – from offer to settlement – providing the carrier with greater commercial and operational control, including command over its distribution channels.

“The successful implementation of our FLX Cargo Platform is a shining example of our long-standing and fruitful collaboration with the Virgin Atlantic team. From the start of this project, we were facing a tight deadline for completion and, through a lot of hard work and collaboration by both teams, we were able to deliver the project on time,” commented Andrew Wilcock, Chief Revenue Officer at Accelya. “We’re honored to support the airline in its relentless commitment to digital transformation – as it continues to deliver exceptional, market-leading cargo services to its customers.”

“I am delighted that Virgin Atlantic Cargo has extended its partnership with Accelya. The program implementation teams have worked extremely well together, helping to deliver a very complex IT system implementation on-time and on-budget,” added Phil Wardlaw, Managing Director at Virgin Atlantic Cargo. “The capability that the new system delivers means we also have further exciting developments to come, including the introduction of our own online booking capability. We look forward to supporting Accelya to further develop the system capability, helping to ensure we remain at the forefront of cargo management system advances, and always aligned to the needs of our customers.”

Thanks to Voyager 7, and its new extensive API library, Virgin Atlantic Cargo has the ability to create, optimize and distribute offers, manage the order lifecycle, and deliver network-wide and unit load device (ULD) operations.

About Accelya

Accelya is a leading global technology and service provider to the air transport industry, delivering innovative change at speed and scale.

The company´s market-leading passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing.

Over 250 airline customers count on Accelya, with operations spread across nine countries and employing nearly 2,500 professionals worldwide.​

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future.

Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

For more information, please visit

About Virgin Atlantic    

Virgin Atlantic was founded by entrepreneur Sir Richard Branson in 1984, with innovation and amazing customer service at its core. In 2022, Virgin Atlantic was voted Britain’s only Global Five Star Airline by APEX for the sixth year running in the Official Airline Ratings. Headquartered in London, it employs over 7,500 people worldwide, flying customers to 27 destinations across four continents. Virgin Atlantic recently continued its expansion in the US, announcing a new route to Tampa from November 2022, following the launch of flights to Austin in May 2022.

Alongside shareholder and Joint Venture partner Delta Air Lines, Virgin Atlantic operates a leading transatlantic network, with onward connections to over 200 cities around the world. On 3 February 2020, Air France-KLM, Delta Air Lines and Virgin Atlantic launched an expanded Joint Venture, offering a comprehensive route network, convenient flight schedules, competitive fares and reciprocal frequent flyer benefits, including the ability to earn and redeem miles across all carriers.  Virgin Atlantic is also set to join the global airline alliance SkyTeam in 2023. Virgin Atlantic will become SkyTeam’s first and only UK member airline, enhancing the alliance’s transatlantic network and services to and from Heathrow and Manchester Airport.

Sustainability remains central to the airline, which is committed to achieving net zero by 2050. To meet this goal, Virgin Atlantic welcomed the first of 16 A330-900neos in October 2022. The A330-900neos are equipped with the most fuel-efficient engines and designed to be 11% more fuel and carbon efficient than the A330-300s that they replace and deliver a 50% reduction in airport noise contour. These investments reaffirm the airline’s dedication to flying one of the youngest and most fuel-efficient fleets in the skies, resulting in the reduction of carbon emissions by 20%, increasing to 30% in 2027.

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Roman Townsend – Manager Director at Belvera Partners
[email protected]