Elevating Airline Merchandizing
Driven by best-in-class e-commerce companies such as Amazon, airline customers’ retailing expectations have changed, and these expectations still need to be met. When these expectations are not met, it leads to poor customer experiences and revenue leakage. Improved retailing strategies and capabilities can improve the customer experience and create new revenue opportunities for airlines.
Product innovation, personalized offers, omnichannel reach, and visually compelling displays are all drivers for building long-term customer relationships.
Learn how Accelya is helping airlines gain a competitive advantage and meet customers’ needs in their channel of choice through modern retailing practices such as dynamic pricing, data-driven personalization, frequent flier-based offers, and much more.
Take advantage of this opportunity to uncover some critical merchandizing strategies airlines can implement to deliver on what the customer wants.
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