
Blogs
Breaking the Chains: Future-Proofing Airline Retailing with Open Standards
Airlines are moving fast towards modern retailing, but hidden clauses in legacy contracts can quietly derail transformation.
Reduce booking abuses by 50% and optimize costs with a powerful audit across the booking lifecycle.
Incorrect GDS billings and booking abuses lead to revenue loss for airlines and inflate the GDS bill by up to 2%. This can be controlled with a robust and consistent audit.
Accelya BIDT Audit helps airlines reduce booking abuses by 50% and optimize costs. By providing full visibility into your GDS invoices, it identifies billing discrepancies, recovers revenue through Agency Debit Memos (ADMs), and ensures agents follow booking policies. With real-time audits and actionable insights, Accelya empowers airlines to minimize financial leakage, improve agent behavior, and unlock greater profitability per passenger.
Our solution delivers tangible results, such as a 50% reduction in booking abuses and decrease in GDS costs. Our BIDT and Sales Audit together identify $150 mn recoverable revenue a year and deliver per passenger profitability of $0.60.
We cover all aspects of your indirect sales channels, from detailed cost analysis to agent compliance, ensuring a more thorough resolution of revenue leakage and inaccurate costs. Combined with our Sales Audit, this strategy effectively reduces revenue leakage across the passenger lifecycle and increases profitability.
Accelya BIDT Audit goes beyond standard monitoring through advanced tools to track agent compliance. Our proactive approach helps prevent booking abuses and ensures adherence to airline policies, providing a more effective deterrent against fraudulent practices.
Failure to penalize travel agents for violating booking policies encourages further abuse. To tackle that, Accelya generates ADMs to agents, as per airline policies, to penalize abuses and malpractices.
Our customers have seen results in as little as 6 months with Accelya’s BIDT service.
Uncover GDS billing discrepancies, prevent inventory misuse, and reduce unproductive bookings to drive down costs and improve revenue management.
Blogs
Breaking the Chains: Future-Proofing Airline Retailing with Open Standards
Airlines are moving fast towards modern retailing, but hidden clauses in legacy contracts can quietly derail transformation.
Blogs
What Jazz Can Teach Us About the Future of Airline Retailing
Airline retailing is transforming fast, but without collaboration the result is dissonance. Just like jazz, airlines and sellers must find a shared rhythm to create seamless travel experiences. Discover why alignment matters for the future of airline retailing.
Blogs
NDC – Growing Up or Growing Pains?
More than a decade since its launch, IATA’s NDC is entering its “teenage years.” It’s curious, capable, and driving progress in airline retailing — but also facing growing pains. From adoption hurdles to servicing gaps, here’s where NDC stands today and what’s next for its maturity.
Accelya is committed to delivering outstanding customer service, recognizing that customer satisfaction is crucial for sustained success.
Accelya BIDT Audit helps airlines monitor and audit their GDS booking costs. It identifies discrepancies in GDS billing, inventory abuse by travel agents, and unproductive bookings, ultimately reducing unnecessary costs and improving revenue management.
Accelya BIDT Audit helps airlines control GDS expenses by identifying discrepancies in GDS billing and detecting abusive booking practices, such as churning and duplicate bookings. By penalizing agents through ADMs and enforcing policies, airlines can reduce booking abuses by up to 50% and save GDS costs.
Accelya BIDT Audit identifies various unproductive booking practices, such as:
The solution educates agents by providing insight into their booking practices. It also issues ADMs when booking policies are violated, deterring further abuse. This process encourages agents to follow airline policies, leading to cleaner, more efficient bookings.
Yes, by minimizing unproductive bookings and inventory abuse, Accelya BIDT Audit helps airlines maintain more accurate and available inventory. This, in turn, supports better revenue management by enabling more effective price optimization and seat allocation.
Airlines typically see results within 6 to 12 months.
Accelya BIDT Audit works seamlessly with Sales Audit to provide a holistic approach to revenue assurance, stop revenue leakage from booking to flown and enhancing per-passenger profitability of $0.60 per passenger boarded. It provides airlines with peace of mind that comes with a single owner overseeing and addressing all leakages throughout the booking-to-flown lifecycle.
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