Recover 60% missed revenue faster with AI-powered Sales Audit.
Accelya Sales Audit helps over 70 airlines identify, validate, and recover missed revenue earlier in the audit cycle, strengthening financial control across all sales channels – from booking to flown.
Powered by FLX AIViator, Accelya’s AI intelligence layer, the solution enables airlines to recover up to 60% of missed revenue earlier, reduce manual effort, and accelerate ROI, while maintaining full audit traceability and compliance.
Powered by FLX AIViator, AI and ML models detect and prioritize high-value anomalies earlier in the audit cycle. Expert human validation ensures accuracy where it matters most, improving audit integrity and quality.
Accelya identifies revenue leakage across every stage of the passenger journey—from ticketing and exchanges to refunds, commissions, and agency behaviour – ensuring no source of lost revenue goes unnoticed and helping airlines retain more of what they earn.
Every anomaly, decision, and recovery action is fully traceable and auditable. Accelya provides complete transparency across AI outputs, expert validations, and Agency Debit Memos (ADM) processing, ensuring regulatory compliance and giving finance and audit teams confidence in every result.
Automated detection, prioritization, and recovery workflows shorten revenue recovery cycles from months to weeks, enabling airlines to recover value faster while significantly reducing manual audit effort.
Accelya Sales Audit moves beyond traditional audit automation. Powered by FLX AIViator, AI continuously learns – improving detection accuracy, prioritization, and recovery over time.
The result: earlier recovery, lower effort, and audit confidence at enterprise scale.
Explore how AI-powered Sales Audit is redefining airline revenue assurance.
Discover the power of Accelya Sales Audit, contact with Accelya experts to know more about our product.
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Accelya’s AI workshops brought cross-functional teams together to explore what it takes to build an AI-native airline platform. The experience offered practical lessons in agentic AI, software delivery, collaboration, and the evolution of FLX ONE.
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Beyond the Score – Understanding Modern Retailing Readiness
What is holding corporate travel back from modern retailing? Explore new research from Accelya and Temoji on NDC readiness, industry gaps and what needs to happen next.
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A No-Nonsense Pathway to Distribution Freedom — an Africa Focus
For African airlines operating on exceptionally thin margins, distribution is one of the few major cost areas they can actively change. Richard Cooke outlines a practical route to NDC adoption, lower distribution costs and greater commercial control.
Accelya BIDT Audit
Reduce booking abuses by 50% and optimize costs with a powerful audit across the booking lifecycle.
Accelya Revenue Accounting
Account your revenues accurately, timely, and with unparalleled quality.
Accelya Refund Management
Accelerate refunds processing by 65% and elevate customer experience.
Accelya is committed to delivering outstanding customer service, recognizing that customer satisfaction is crucial for sustained success.
Accelya Sales Audit is an end-to-end, AI-powered revenue assurance solution that helps airlines identify, validate, and recover missed revenue across the full passenger journey — from booking to flown.
Powered by FLX AIViator, Accelya’s AI intelligence layer, the solution combines automated anomaly detection, intelligent prioritisation, and expert validation to deliver faster recovery, greater accuracy, and full audit traceability at scale.
Accelya applies AI-driven detection and prioritisation to identify high-value revenue leakage earlier in the audit cycle. Automated workflows then accelerate recovery actions, while expert oversight ensures accuracy and audit integrity.
This hybrid approach enables airlines to recover up to 60% of missed revenue earlier, shortening recovery cycles from months to weeks and accelerating ROI.
Accelya’s audit detects a wide range of errors, including those related to fares, commissions, taxes, refunds, and exchanges. It also covers pre- and post-ticketing events, allowing us to identify inconsistencies in travel agency practices that could lead to revenue loss.
By plugging revenue leaks and recovering lost revenue, Accelya directly boosts the airline’s bottom line.. Accelya not only detects the violations but also help airline recover these using our Dispute and Collection Management services, maximising revenue collection.
Accelya combines AI-powered automation with decades of airline audit expertise, delivering results at true airline scale.
Key differentiators include:
Yes, Accelya’s Sales Audit raises accurate Agency Debit Memos (ADMs), reducing disputes and fostering smoother relationships with travel agencies. This minimizes revenue loss and protects the airline’s reputation.
Sales Audit works seamlessly with BIDT Audit to provide a holistic approach to revenue assurance, stop revenue leakage from booking to flown and enhancing per-passenger profitability of $0.60 per passenger boarded.
It provides airlines with peace of mind that comes with a single owner overseeing and addressing all leakages throughout the booking-to-flown lifecycle.
Yes. Every anomaly, decision, and recovery action is fully traceable and auditable.
Accelya provides complete transparency across AI outputs, expert validations, and ADM processing — ensuring regulatory compliance and giving finance, audit, and risk teams confidence in every result.
Accelya’s audit approach for Direct Sales follows the same rigorous standards as Indirect Sales to ensure thoroughness and consistency. However, recognizing the cost impact on airlines, we offer flexible solutions, including a collaborative model. In this model, airlines can use our modern web-based platform to conduct Direct Sales audits in-house, benefiting from our technology while keeping costs under control.
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