Accelya Sales Audit

Accelya Sales Audit is an end-to-end, AI-powered revenue assurance solution that helps airlines identify, validate, and recover missed revenue across the full passenger journey — from booking to flown. 

Powered by FLX AIViator, Accelya’s AI intelligence layer, the solution combines automated anomaly detection, intelligent prioritisation, and expert validation to deliver faster recovery, greater accuracy, and full audit traceability at scale. 

Accelya applies AI-driven detection and prioritisation to identify high-value revenue leakage earlier in the audit cycle. Automated workflows then accelerate recovery actions, while expert oversight ensures accuracy and audit integrity. 

This hybrid approach enables airlines to recover up to 60% of missed revenue earlier, shortening recovery cycles from months to weeks and accelerating ROI.

Accelya’s audit detects a wide range of errors, including those related to fares, commissions, taxes, refunds, and exchanges. It also covers pre- and post-ticketing events, allowing us to identify inconsistencies in travel agency practices that could lead to revenue loss.

By plugging revenue leaks and recovering lost revenue, Accelya directly boosts the airline’s bottom line.. Accelya not only detects the violations but also help airline recover these using our Dispute and Collection Management services, maximising revenue collection.

Accelya combines AI-powered automation with decades of airline audit expertise, delivering results at true airline scale. 

Key differentiators include: 

• Proven recovery of USD 150M+ annually 

• Trusted by 70+ airlines worldwide 

• AI-powered detection with expert validation 

• Full audit traceability and regulatory compliance 

• Seamless integration with airline finance ecosystems 

Yes, Accelya’s Sales Audit raises accurate Agency Debit Memos (ADMs), reducing disputes and fostering smoother relationships with travel agencies. This minimizes revenue loss and protects the airline’s reputation.

Sales Audit works seamlessly with BIDT Audit to provide a holistic approach to revenue assurance, stop revenue leakage from booking to flown and enhancing per-passenger profitability of $0.60 per passenger boarded. 

It provides airlines with peace of mind that comes with a single owner overseeing and addressing all leakages throughout the booking-to-flown lifecycle.

Yes. Every anomaly, decision, and recovery action is fully traceable and auditable. 

Accelya provides complete transparency across AI outputs, expert validations, and ADM processing — ensuring regulatory compliance and giving finance, audit, and risk teams confidence in every result.

Accelya’s audit approach for Direct Sales follows the same rigorous standards as Indirect Sales to ensure thoroughness and consistency. However, recognizing the cost impact on airlines, we offer flexible solutions, including a collaborative model. In this model, airlines can use our modern web-based platform to conduct Direct Sales audits in-house, benefiting from our technology while keeping costs under control.