For this new season of Airline Voice Radio, we welcome two new hosts. Transformation pioneers and great storytellers Nancy Delgado and Tye Radcliffe take over the mic to explore the road to high-performance retailing by engaging with industry leaders. In this episode, Tye flies solo when he meets with Justin Jovignot, TAP Air Portugal’s Director of Commercial Strategy and Distribution.
Justin Jovignot has recently become the Director of Commercial Strategy and Distribution at TAP Portugal. His appointment brings to bear more than ten years of experience in distribution, product management, digital transformation, and sales. 
In this episode, we learn that TAP Portugal’s distribution is 100% through the GDS channel. However, the airline has ambitious plans to take control of the offer with NDC and dynamic offers in the near term while striving for full offer and order management in the future.
For Justin, NDC success is measured in terms of adoption, cost savings, revenue generation, and personalization.
Listen to this new episode of Airline Voice Radio to hear how:
- NDC aggregators are an essential feature of an NDC strategy as that is where most of the NDC volumes come from today, but the GDS are poised to become challengers.
- To accelerate the move to NDC, choosing an IT partner that can handle the sheer volume of shopping data is crucial.
- New and differentiated content, commercials, and product maturity – primarily servicing are essential drivers for travel seller adoption of NDC channels.
We have more “Reaching New Heights” podcasts with airline thought leaders coming soon. Keep an eye and ear out for new episodes. Airline Voice Radio is available on your favorite podcast player such as Spotify, Apple Podcasts, and Google Podcasts.
Thank you for your interest in Air Transformation Lab. This chapter on high-performance retailing includes podcasts, thought-leadership blogs, and customer testimonials that will inspire your journey ahead.
Don't miss the other Airline Voice Radio podcasts
Podcasts
For this new season of Airline Voice Radio, we welcome two new hosts. Transformation pioneers and great storytellers Nancy Delgado and Tye Radcliffe take over the mic to explore the road to high-performance retailing by engaging with industry leaders.
In this first episode, Tye talks to Melissa Skluzacek, easyJet’s Director of Trading and Revenue Management.
READPodcasts
The Airline Voice Radio series “Reaching New Heights” goes down under and sees Accelya’s Jim Davidson catch up with Nadine Dawood Morgan, Head of Distribution and Payment at Qantas.
Nadine is an avid fan of communication and education to create NDC advocates ready to spread the word and increase adoption.
READPodcasts
Accelya’s Jim Davidson continues the “Reaching New Heights” series with Jiri Marek, CEO of Air Serbia. Jiri is a firm believer that distribution needs to transform, but you’ll have to listen to the podcast to see if he thinks a revolution or an evolution would work best.
READPodcasts
The Airline Voice Radio series “Reaching New Heights” returns to the airwaves with Accelya CEO Jim Davidson chatting to Birgir Jónsson, CEO at PLAY Airlines. This Icelandic startup airline is benefiting from the resurgence in international travel and has added many new routes to its portfolio, including various US destinations. Not all CEOs can claim to be rockstars, but Birgir was a professional drummer in one of Iceland’s most famous bands. Now he’s setting the tempo for a great startup performance.
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