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Manage your ADMs more efficiently
Consider these figures published by IATA:
- 10% of all ADMs are disputed by travel agencies
- USD 15.8 million of disputed ADMs expire every year
- 21 days is the average time airlines take to respond to a dispute with a travel agent
Airlines have to settle all disputes over ADMs with travel agents within a time frame mandated by IATA. If they don’t, the ADMs expire, and airlines lose revenues. To protect their revenues, airlines need quick and comprehensive information on ADMs, without investing in additional resources.
Accelya’s ADM Vision is a web-based application that provides airlines with consolidated and detailed status of ADMs (issued, pending and disputed) across 161 BSPlink countries. With a single logon, airlines are able to view disputed and cancelled ADMs, and filter them by BSP or agent. The application provides information on the number and age of pending ADMs, and allows airlines to prioritise settlement of critical disputes.