Sales Audit

Exhaustive audit controls

Fares, interlining, taxes, commission, baggage allowance, ... we can audit 100% of the information on the ticket. A comprehensive check list of all the auditing facilities that we perform can be provided upon request.

Balanced combination of our auditors, software applications and latest technologies

Despite the fact that software applications can identify agent ticketing errors, only a final review from an experienced, highly-trained auditor can maximize the revenue recovery, and ensure the accuracy of the ADM.

User-friendly airline interfaces

The MIS, our Validation and Management Reports tool is a very intuitive and friendly webbased application. Validate audit results, print/dispatch your ADMs/Debit Memos, extract online reports about trends, recovery levels, errors, top agents, suspicious tickets, ... and create your own tailor-made reports. All in one application.

ADM/Debit Memo management

Accelya also offers complete ADM/Debit Memo management, from the validation until the final dispatch.

Ability to interface with external systems

Our applications’ open architecture provides the ability to easily integrate with any external system.

Flexible, customisable service

Despite the fact that some general, standard procedures are in place for sales audits, we all know that every airline has its own specific requirements. For that reason, our service has been designed with a high level of flexibility which allows us to adapt the service to each and every airline’s specific requirements.

Fully integrated outsourced service

From the audit to the ADM/Debit Memo dispatch, all tasks can be outsourced to Accelya. All your revenue recovery process can be outsourced to just one vendor.