Mozart
Fully integrated outsourced service
The complete refund management process can be outsourced to just one vendor.
All types of refunds
All types of refunds can be managed, including CTOs, Agent Sales, and electronic tickets.
Focus on your core business
All low-value added functions can also be outsourced (physical coupons claiming & checking, agents/CTOs dispute handling), allowing the airline to concentrate its resources on its core processes.
Avoid cash flow loss
No payment to be done until refunds validation controls are performed.
Know the market, anytime, anywhere
Just connect to the MOZART Management reports interface and download the latest information and statistics. Valuable information at Local Office and Head Office levels to support your operational and/or strategic management decisions.